The Predictive Index’s Behavioral Assessment gives Daniel an in-depth analytical understanding of his employees, their needs, and behaviors. In this way, he can better motivate and engage his employees, by understanding each individual’s drives and seeing them in relation to the store’s goals and strategies.
“PI gives us the opportunity to get data on emotions”.
In this way, employees can be coached in how to act towards the customer to increase customer satisfaction and sales in the stores. In accordance with the motto:
“Do not take care of your customers, take care of your employees and they will take care of your customers.”
The Predictive Index is also used in recruitments where job targets based on the high-performing profiles in the organization are used. Differences between the job target and candidate provide insight into how candidates will need to be led and coached for the best possible engagement, results, and performance.
